Who we are
mediatroop is a video production studio. Contact: hello@mediatroop.studio. We act as the controller of personal data submitted through the contact form on this website.
What data we collect
We collect and process only the personal data needed for specific purposes. This may include:
- Name, email address, and contact details;
- Company or brand name, and details about your project;
- Information you submit through our contact form;
- Technical data such as IP address, browser type, and usage statistics.
Providing this data is necessary for us to respond to your inquiry. If you choose not to provide it, we may be unable to get back to you.
Why we use it
- to reply to your inquiry and discuss the project;
- to protect the form from spam and abuse;
- to understand how visitors use the site and improve it (analytics — only with consent, see the Cookie Policy).
We do not use this data for newsletters and do not sell it to third parties.
How we process and store it
A submitted form is forwarded to our team by email and messenger, so we get notified and can reply quickly. The site does not keep a separate database of submissions — data lives only as long as that message stays in our inbox, and is removed together with it.
Sharing your data
We may share limited personal data with trusted third parties who support our operations, such as notification, analytics, and file-storage providers. These partners are only allowed to use your data to provide the service to us, and may process it on servers outside your country under their own privacy policies. We do not sell personal data.
Your rights
You can request access to, correction of, or deletion of your data, and withdraw consent at any time — write to hello@mediatroop.studio.
Changes
We may update this policy from time to time. The date above shows the last revision.